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Sergio joined United Properties in 2020. He is a graduate from Pickens Technical College as a Nurse Assistant and as a Small Animal Care Provider in 2010. In the past nine years, Sergio has had various jobs, all focused around customer service.
Eden joined United Properties in 2016. Eden graduated from Davenport University in 2015 with an Associate’s in Business Administration. She works in our accounting department, focusing primarily on billing. She also serves as our process improvement manager and works on ensuring our processes are up to date and helps the company run efficiently. She enjoys playing guitar, reading, and any outdoor activities. Eden is bilingual and is learning to communicate via ASL. (American Sign Language)
David joined the United Properties team in 2019 as the Office Manager. In this capacity, he is responsible for leading all leasing, application underwriting, tenant relations, accounts receivable, process improvement, remote workers, and general office functionality (essentially anything outside of maintenance and service). David comes from a longstanding career at a Fortune 15 company primarily in a sales and customer service leadership role.
Tim VandenToorn serves as Managing Partner of United Properties of West Michigan, working closely with our owners and overseeing the day-to-day operations of the company. Tim also started United Realty, which serves as a brokerage for United Properties and assists investors with the acquisition of investment properties.
Matthew joined the United Properties in early 2020. He is a graduate of Lee University with a bachelor’s in Intercultural Studies and also a master’s in Discipleship and Christian Formation. Matthew serves as a project manager over the Rent Ready process. He has 20 years of construction experience and over 10 years of experience in leadership positions. He oversees a team of technicians and schedules outside vendors getting properties back to the United rent-ready standard so that they can be leased again.
Founder of United Properties of West Michigan LLC, Certified Residential Management Professional (RMP®) Owner/Broker of United Properties of West Michigan a Residential Property Management Company, Licensed Real Estate Broker, CE Instructor for Realtors, Licensed Builder, and RPOA Board Member. Russ has 40+ years of experience as a Landlord, including buy and hold and flipping Single Family Homes. He has been involved in dozens of major rehabs making them functional for today’s markets including student housing.It is the responsibility of our residents, unless they are included in the lease, to secure utilities for their residence. It is the responsibility of every resident to supply confirmation from the utility company showing an active account prior to picking up the keys to their new home. Please find below information and links to the major utilities serving our area.
Electricity
Consumers Energy – 800.477.5050
Natural Gas
DTE Energy – 800.477.4747
Sanitation Services
Bobs Disposal – 616.455.1155
Caledonia, Cutlerville, Byron Center, East Grand Rapids, Kentwood, Leighton Township, Middleville, Moline, Wayland, Wyoming
City of Grand Rapids – 616.456.3000
Quality Disposal – 616.334.8957
Most of the Greater Grand Rapids Area including the majority of Kent and Ottawa Counties
Republic Services of Grand Rapids – 616.669.7888
Call for Specific Cities
Rosendall Disposal Inc – 616.454.9250
Call for specific areas
Waste Management – 866.929.4106
Cable Television
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To submit a maintenance issue, visit the tenant portal.
Gabrielle is currently a student at Davenport University. She is in the midst of obtaining her bachelor degree in Marketing. She obtained her real estate license and started with United Properties in August 2018. She has recently moved back to Grand Rapids from the east side of the state and has been enjoying exploring the city and trying new places to eat. She enjoys traveling and really enjoys living in the big city of Grand Rapids. As our leasing agent, she is more than happy to assist you in finding the perfect place to call home!
Carla joined United Properties in late 2019 as a billing specialist. Carla ensures invoices are received from contractors and bills them out in a timely fashion.
Cristina joined United Properties as the billing assistant in October of 2020. She has experience as a technology professional, an English-Spanish translator, and has worked the past several years as the treasurer of her condominium.
Rick is one of the newest members of our team. He has an extensive background in customer service. He and his wife are raising their 4-year-old son. Rick loves beef jerky so much he makes his own.
Harriet joined United Properties as a billing assistant in February of 2021. She has experience as a bookkeeper and a Property Manager for a Real Estate account. She was a working student during her college days. Harriet loves cleaning because she thinks it is therapeutic. She also loves watching series during her free time, and she’s a fur mom of one dog. Her inspiration to work every day is her family.
My name is Paulina Gonzalez. I have been working for the company since early 2021. I studied social work and have 7 years of experience in customer service. I speak English and Spanish. I am very patient, and I like to ask a lot of questions to learn a lot. I enjoy small road trips and cold rainy weather. I have a 3-month-old puppy, and he is my favorite thing in the world.
Jenna Rae
Bailey Puterbaugh
Jessica has a Bachelor’s Degree in Financial strategies and public accounting and is studying a masters in Blockchain and Fintech regulation. She has previous experience as a customer service representative. She speaks English and Spanish. She loves taking long walks with her three dogs, hiking and road tripping during the weekends.
Chris Good is new to the United Properties Team since June 2022 as a Business Development Manager. With years of experience in both the construction industry (Master Electrician) and the Real Estate industry (Broker), he will closely work with new and experienced investors to facilitate their real estate goals.