Investment Properties & Investment Amenities: How to Implement and Add Quality for Years
Written By Alexandra Stevens, United Properties Team Member Single-family rentals are the fastest-growing segment of the U.S. housing market, according to an analysis by the Urban Institute in 2018. That being said, attracting quality tenants to your properties in...
Grand Rapids Rental Property Turnovers and the Process to Handle Them Successfully
When your tenant has given a 30-day notice, you’ll need to be prepared for both the vacancy and the turnover process. This can be expensive, and during a vacancy you aren’t earning any rental income. We understand the urgency of completing a turnover in an efficient and timely manner. This does require some of your involvement as a property owner.
What Grand Rapids Real Estate Owners Can Expect Once the Property is Marketed
When you have a vacant unit and all of the turnover work is completed, you want to make sure the home is rent-ready. If it is, you’re ready to lease it to great tenants. The leasing process starts with an outstanding marketing strategy.
Preventative Maintenance 101 – Getting the Most Out of Your Grand Rapids Rental Property
At United Properties of West Michigan, we understand that maintenance is expensive, and we also understand that when we can keep maintenance costs down, the ROI on your property will increase. Today, we want to help you understand our maintenance process and why it...
What Grand Rapids Real Estate Owners Can Do to Get a Vacant Property Rent-Ready
If your tenant has submitted a 30-day notice, you’ll need to know what to expect now that you have an upcoming vacancy. As you know, the longer your vacancy goes, the more money you lose. It’s important to implement a turnover process that gets the property ready for the rental market.
Sergio joined United Properties in 2020. He is a graduate from Pickens Technical College as a Nurse Assistant and as a Small Animal Care Provider in 2010. In the past nine years, Sergio has had various jobs, all focused around customer service.
Eden joined United Properties in 2016. Eden graduated from Davenport University in 2015 with an Associate’s in Business Administration. She’s the Executive Assistant to the Owner of United Properties, with a focus on procedural documentation. She enjoys playing guitar, reading, and doing outdoor activities. Eden is trilingual and able to communicate in English, Spanish, and American Sign Language. 
David joined the United Properties team in 2019 as the Director of Client Relations and Business Development. In this capacity, he is responsible for leading all leasing, application underwriting, tenant relations, accounts receivable, process improvement, remote workers, and general office functionality (essentially anything outside of maintenance and service). David comes from a longstanding career at a Fortune 15 company primarily in a sales and customer service leadership role.
Tim VandenToorn serves as Managing Partner of United Properties of West Michigan, working closely with our owners and overseeing the day-to-day operations of the company. Tim also started United Realty, which serves as a brokerage for United Properties and assists investors with the acquisition of investment properties.
Matthew joined the United Properties in early 2020. He is a graduate of Lee University with a bachelor’s in Intercultural Studies and also a master’s in Discipleship and Christian Formation. Matthew serves as a project manager over the Rent Ready process. He has 20 years of construction experience and over 10 years of experience in leadership positions. He oversees a team of technicians and schedules outside vendors getting properties back to the United rent-ready standard so that they can be leased again.
Carla joined United Properties in late 2019 as a billing specialist. Carla ensures invoices are received from contractors and bills them out in a timely fashion.
Cristina joined United Properties as the billing assistant in October of 2020. She has experience as a technology professional, an English-Spanish translator, and has worked the past several years as the treasurer of her condominium.
Rick is one of the newest members of our team. He has an extensive background in customer service. He and his wife are raising their 4-year-old son. Rick loves beef jerky so much he makes his own.
Harriet joined United Properties as a billing assistant in February of 2021. She has experience as a bookkeeper and a Property Manager for a Real Estate account. She was a working student during her college days. Harriet loves cleaning because she thinks it is therapeutic. She also loves watching series during her free time, and she’s a fur mom of one dog. Her inspiration to work every day is her family.
Diego has an extensive background in customer service and, most recently in Maintenance and
My name is Paulina Gonzalez. I have been working for the company since early 2021. I studied social work and have 7 years of experience in customer service. I speak English and Spanish. I am very patient, and I like to ask a lot of questions to learn a lot. I enjoy small road trips and cold rainy weather. I have a 3-month-old puppy, and he is my favorite thing in the world.
Jessica has a Bachelor’s Degree in Financial strategies and public accounting and is studying a masters in Blockchain and Fintech regulation. She has previous experience as a customer service representative. She speaks English and Spanish. She loves taking long walks with her three dogs, hiking and road tripping during the weekends.
Chris Good is new to the United Properties Team since June 2022 as a Business Development Manager. With years of experience in both the construction industry (Master Electrician) and the Real Estate industry (Broker), he will closely work with new and experienced investors to facilitate their real estate goals.
Melba Alvarez
Enrique Vergara
Alyssa Lawrence
