Grand Rapids Tenant Screening and Placement
Once you’ve found the perfect investment property in Grand Rapids, we’re here to help you lease, manage, and maintain it. A good rental experience starts with a good tenant. Our experience in the local rental market and the wider property management industry has taught us that well-qualified tenants increases your income and reduces your risk.
At United Properties of Western Michigan, attracting, screening, and retaining good tenants is a priority.
Learn more about our tenant placement programs and the hands-on property managers who will help it perform better. If you’re in need of Grand Rapids property management or you need help finding a new tenant, we can help.
Attracting and Identifying Great Tenants Reduces Risk and Vacancy
Strategic marketing allows us to reach the tenants we’re hoping will choose your property for their next rental home. These are residents who pay rent on time, follow the lease terms, communicate openly, and take care of the property as if they owned it themselves. Our marketing plans include:
- High quality photos, because tenants will look at those first.
- Concise, descriptive advertisements.
- Maximum exposure for your listing through our website, popular syndicated rental websites, and our network of professional real estate partners.
- Responsive showings.
We’re quick to follow up with tenants when they call or message with an inquiry. We do just the right amount of pre-screening before we agree to a showing. We want to make sure they’ll be ready to move in when the home is ready. We also want to know about income, number of residents, and whether there’s a history of eviction. We’ll talk about pets and security deposits and rental terms.
Then, we’ll show them your rental home.
We’ll take care of everything that’s necessary to attract, place, and retain your Grand Rapids tenants.
An efficient and effective marketing process leads to lower vacancy times and better residents.
Grand Rapids Tenant Screening and Placement
Our tenant screening process is not dissimilar to the procedures all property managers use, but we review applications with a bit more rigor in order to really reduce the risk of placing an under-qualified tenant. The goal is to reduce the chance of late or unpaid rent, property damage, and conflict.
The standard screening process includes:
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Credit checks
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Income and employment verification
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National criminal history check
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Eviction check
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Residential reference checks
What sets us apart is our underwriting process, and that results in a better and more qualified tenant for your property.
A full-time applications underwriter is employed by our team, which puts a focus on verification, documentation, and legally compliant tenant screening.
We know exactly what we’re looking for in a tenant, and what we wish to avoid. Our applications underwriter has only one job: to ensure your tenant is exactly who they say they are. And, to make sure that the risk in leasing to that particular applicant does not outweigh the benefits of approving them for your property.
Our tenant screening process is designed to protect your property and maximize your rental income. Find out more by working with United Properties of West Michigan.
Areas We Serve
- Grand Rapids
- Kentwood
- East Grand Rapids
- Grandville
- Wyoming
- Comstock Park
- Ada
- Forest Hills
- Walker
- Marne
- Rockford
- Sparta
- Lowell
- Alto
- Byron Center
- Caledonia
- Jenison
- Jamestown
- Hudsonville
And more!
Need a Free Rental Analysis for Grand Rapids Property Management?
Most investors in Grand Rapids aren’t sure about how much value their rental property holds. We know how to correctly price your property to ensure it rents quickly to a great tenant and earns you as much income as possible.
Is your investment property in North East Citizens Action, East Grand Rapids, Oakdale or elsewhere in Grand Rapids?
Talk to us about your property, and we’ll send you an estimate of its rental value. We have a deep understanding of the rental market in Grand Rapids and the surrounding areas. We know what tenants are looking for, and how to maximize your potential rents based on unit quality and the market demand.That makes us the rental home management company Muskegon, Wyoming, and other Grand Rapids area owners rely on.
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Want to Learn More About Property Management?
If you’d like to learn more about our properties and what it’s like to work with United Properties, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
Sergio joined United Properties in 2020. He is a graduate from Pickens Technical College as a Nurse Assistant and as a Small Animal Care Provider in 2010. In the past nine years, Sergio has had various jobs, all focused around customer service.
Eden joined United Properties in 2016. Eden graduated from Davenport University in 2015 with an Associate’s in Business Administration. She’s the Executive Assistant to the Owner of United Properties, with a focus on procedural documentation. She enjoys playing guitar, reading, and doing outdoor activities. Eden is trilingual and able to communicate in English, Spanish, and American Sign Language. 
David joined the United Properties team in 2019 as the Director of Client Relations and Business Development. In this capacity, he is responsible for leading all leasing, application underwriting, tenant relations, accounts receivable, process improvement, remote workers, and general office functionality (essentially anything outside of maintenance and service). David comes from a longstanding career at a Fortune 15 company primarily in a sales and customer service leadership role.
Matthew joined the United Properties in early 2020. He is a graduate of Lee University with a bachelor’s in Intercultural Studies and also a master’s in Discipleship and Christian Formation. Matthew serves as a project manager over the Rent Ready process. He has 20 years of construction experience and over 10 years of experience in leadership positions. He oversees a team of technicians and schedules outside vendors getting properties back to the United rent-ready standard so that they can be leased again.
Cristina joined United Properties as the Accounting and Billing Team Lead in October of 2020. She has experience as a technology professional, an English-Spanish translator, and has worked the past several years as the treasurer of her condominium.
Rick joined United Properties in 2020 as a Service Coordinator and then later transitioned to the Collections team, where his customer service shines. Rick has an extensive background in customer service and enjoys being able to resolve issues. He and his wife are raising their two kids and in his free time, Rick enjoys making his own homemade jerky.
Harriet joined United Properties as a Accounting & Billing Specialist in February of 2021. She has experience as a bookkeeper and a Property Manager for a Real Estate account. She was a working student during her college days. Harriet loves cleaning because she thinks it is therapeutic. She also loves watching series during her free time, and she’s a fur mom of one dog. Her inspiration to work every day is her family.
Diego has an extensive background in customer service and, most recently in Maintenance and
Paulina joined United in early 2021 as a Leasing Assistant. She has a background studying social work, with several years of experience in customer service. She speaks English and Spanish fluently and loves to learn. Paulina enjoys small road trips and cold, rainy weather. Her dog is her favorite thing in the world.
Jessica has a Bachelor’s Degree in Financial strategies and public accounting and is studying a masters in Blockchain and Fintech regulation. She has previous experience as a customer service representative. She speaks English and Spanish. She loves taking long walks with her three dogs, hiking and road tripping during the weekends.
Chris Good is new to the United Properties Team since June 2022 as a Business Development Manager. With years of experience in both the construction industry (Master Electrician) and the Real Estate industry (Broker), he will closely work with new and experienced investors to facilitate their real estate goals.
Melba Alvarez
Enrique Vergara (Henry)
Alyssa Conklin
Leo Lacson
Dhyana Aragon
Joksan Gomez
Soroya has been with United Properties since March 2025. Her problem-solving, time management, and communication skills help her shine when working collaboratively with tenants and prospects. She is currently pursuing a degree in Cyber Security at Davenport University. Thanks to her tech-savviness, she excels at navigating and troubleshooting common technology and software issues.
Marlon Joined United Properties in 2025 as a service coordinator. He arrived with solid experience in customer service, property management, and marketing. If you need assistance with either a new or a previous situation, he will be more than glad to help you. Depending on the season, he likes spending time outdoors, going hiking, or simply taking a stroll around town to see what’s new in the city.
Hector began his career in customer service in 2017, gaining valuable experience in client support and communication. In 2021, he transitioned into sales roles, where he developed a strong ability to drive results and build relationships. Since 2023, he has worked in maintenance, IT, and tech support, expanding his skills in troubleshooting, systems support, and hands-on problem-solving. His background combines over eight years of customer-facing roles with a growing expertise in technical support and operations.
Gar Allison joined United Properties as Director of Operations in August 2025. He brings a decade of experience, covering construction project management, supply chain, sales, marketing, and regulatory compliance. Before that, he spent five years as an Engines Sales Representative in Kansas City, MO, shortly after graduating from Davenport University in 2011 with a bachelor’s degree in business management.