Application Process and Disclosure

2 – Each adult (18 or over) who will occupy the property must complete an application and pay the screening fee of $50.

3 – The SCREENING FEE IS NON-REFUNDABLE. The screening fee is $50.00 and must be paid with either a credit or debit card or checking account and routing number. We do not have the option of a hard copy (paper) application, as all applications must be submitted online. The screening fee must be paid at the time of application submittal. We will not process an application if the screening fee is not received.

The following is an itemized explanation for the disposition and use of the application fee:

Boom (Criminal, Credit, and Cross ID Check): $12.40

Online Application Software: $7.95

Office Administration (rental history check and income verification): $29.65

4 – Please ensure that all information entered on your application is accurate and complete before submitting. This includes correct spelling of names, accurate Social Security and driver’s license numbers, and other required details.

If we are unable to process your application due to incorrect or incomplete information, or due to issues such as credit locks or credit freezes, there will be a $20 fee to rerun the application once the issue is resolved.

We recommend double-checking your information prior to submission to avoid delays and additional fees.

5 – You may pay the Holding Fee after at least one person from your household applies or after your application is approved. Unless otherwise noted, the Holding Fee equals one month’s rent and applies to the security deposit upon signing a lease. A Holding Fee Receipt will be sent to you after processing the payment. After electronically signing the Holding Fee Receipt, the property will be unlisted and reserved for your move-in.

All future occupant and/or co-signer applications must be submitted, along with requested information and documentation, within 24 hours of paying the Holding Fee. This allows us to calculate your combined income. The lease must be signed within 14 days of placing the Holding Fee, and the tenant(s) must move in unless the unit is unavailable within that timeframe. If you need to reserve the home for longer than 14 days, you may request a 30-day Holding Fee Receipt for an additional fee.

The Holding Fee is non-refundable after one business day from the time received unless the applicant is denied.

Priority will be given to the first applicant who submits the Holding Fee payment and notifies our team via phone call (voicemail excluded). If a second applicant places a Holding Fee, the original applicant will be notified and will have 1 hour to sign the Holding Fee Receipt. If not signed within that timeframe, the original receipt will be voided, and a new receipt will be published for the second applicant. If this happens, you must notify us if you would like to be placed back in line for the Holding Fee Receipt.

If you have a voucher assistance program (such as Section 8 or housing voucher), you are eligible to place a Holding Fee upon submitting an application and all other terms apply to this Holding Fee policy; please note that the required voucher paperwork and inspections must be completed within the applicable 14-day timeframe for a lease needing to be signed and approved by your voucher program (this applies to both 14-day and 30-day Holding Fee Receipts). Per the policy above, the holding fee is non-refundable after one business day.

6 – Resident Benefit Package:
United Properties is happy to have a complete Resident Benefit Package for all of our tenants. The Resident Benefit Package is provided to all tenants with no option to opt-out. Visit our Resident Benefit Package page to learn more, including all of the great benefits that are included.

7 – A complete application consists of ALL of the following:

• Application form
• Terms and Conditions Acknowledgement
• Release of Information Authorization Form signed electronically (needed to obtain landlord verifications)
• Disclosure Statement signed electronically
• Copy of a Government-Issued Photo ID
• Completed Pet Screening application

Documentation of your current income, including:

• Your most recent pay-stub or an employment offer letter (to document income from employment);
• Your most recent tax return form 1040 and Schedule C or SE, if applicable (to document income from self-employment or other cash income);
• A benefits letter (to document income from social security/disability/other public assistance);
• A recent statement from the Friend of the Court (to document income from child support and/or alimony);
• Bank statements (to document income not otherwise listed here)

8 – Once your complete application is received, we will verify that you meet the screening criteria. A full credit, criminal, ID cross check and landlord verification will be completed within three business days. We will promptly notify you once your application is either approved or denied.

The following is the third party utilized for the screening process:

Boom
1401 Lavaca St, #1036
Austin, TX 78701
Phone: (415)940-7235
Email: Consumer-reports@boompay.app

The applicant has the right to request any paperwork or copies of electronic correspondence generated as a result of the screening process.

Within thirty (30) days of receipt of a denial, the applicant may, if he or she believes this ordinance has been violated, file a written complaint with the City Manager or the City Manager’s Designee, addressed to City Manager, City of Grand Rapids, 300 Monroe Ave NW, Grand Rapids, Michigan 49503, 6^th Floor, Attention: Rental Application Fee Ordinance Complaint.

Thank you for your interest in our properties and we look forward to working with you! If you have specific questions about our application process please email applications@rentupm.com.